Small Flower – FAQ
What to Expect When Ordering from Small Flower
Small Flower specializes in seasonal, specialty blooms chosen for beauty, movement, and uniqueness—not maximum longevity.
Our arrangements are designed to feel fresh-from-the-garden, natural, and expressive. Every bouquet is one of a kind, created with flowers that are often delicate, unusual, and not typically found in grocery stores. Because of this, vase life will vary depending on the flowers used.
Flowers are fleeting by nature. We believe their impermanence is part of what makes them meaningful.
Studio Information
Where is your Studio located?
Our studio is located in the Vista Heights community. Visits are welcome by appointment, as we are not always on-site.
Address: 2616 16th Street NE, second floor, Door 8
Our entrance is directly to the right of the bright red AMAZING sign.
What are your hours?
Monday–Friday: 9:00 am – 5:00 pm
Saturday: 10:00 am – 1:00 pm
Ordering Flowers
How do I place an order?
Ordering online is easy. Browse our Daily Flower Menu, Wedding Menu, Floral Subscriptions, Workshops, or Plants, add your selections to your cart, and choose delivery or studio pickup at checkout.
Do the Daily flower designs change?
Yes—constantly.
Our designs evolve with the seasons and with flower availability. We also create special holiday menus for Valentine’s Day, Mother’s Day, Easter, Administrative Professionals Week, Thanksgiving, and Christmas.
Follow along on Instagram to see what’s fresh in the studio.
How many stems are in each bouquet or arrangement?
We do not specify stem counts—and this is intentional.
Flower pricing varies widely by season and variety, making fixed stem counts impractical. Instead, we price by value and design, creating lush arrangements in our signature garden style.
As a reference:
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A mini bouquet may range from a single specialty stem to a few blooms
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Classic ($85+) is our most common selection
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Deluxe ($115+) offers increased fullness and premium blooms
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Opulent ($150+) is our most abundant and luxurious option
Our average customer spend is approximately $120.
What is the difference between Classic, Deluxe and Opulent?
Our pricing reflects value and design—not size alone.
Different flowers create volume differently. Roses fill space quickly, while delicate blooms like sweet peas offer elegance in a lighter form. Seasonal pricing also affects scale.
If size is your top priority, note this at checkout. Otherwise, trust our designers to create something beautiful within your selected range. If vase life is your priority, let us know this as well and we will intentionally use long-lasting blooms. Just be aware that the varieties will be limited.
Can I make special requests?
Yes, with some flexibility.
Small Flower’s arrangements are all one of a kind and subject to flower availability and seasonality. While we can take requests for certain colour palettes, we reserve the right to substitute as needed. This means we cannot guarantee any specific flowers or colours. Please use the "notes to florist" section when placing your order to share requests, allergies, or preferences.
Flower Care & Vase Life
How long will my flowers last?
Short answer: it depends on the flowers—and specialty flowers are not designed to last weeks.
Grocery store bouquets are created almost entirely for longevity and typically use very hardy varieties such as carnations, chrysanthemums, daisies, and alstroemeria. These flowers can last three to four weeks.
Our flowers are simply not the same flowers.
We work with seasonal, specialty blooms such as garden roses, hellebore, and other varieties chosen for movement, texture, and beauty—not durability alone. These flowers offer a more elevated, natural aesthetic but can have a shorter vase life.
If longevity alone is your priority, flower options become quite limited. At Small Flower, we intentionally choose expressive blooms that reflect the fleeting beauty of nature, and the beauty of this present moment.
With proper care, our arrangements typically last 3–7 days, sometimes longer, depending on the flowers used.
The best way to care for your flowers is to keep them in fresh, cool water away from direct sunlight or any heat source. We've done a few experiments to see what keeps flowers fresh, and time after time, replacing vase water daily is the trick that keeps our flowers looking their very best longer. Certain varieties of flowers last longer than others, but with proper care, our cut flowers and arrangements can last 3-7 days, sometimes even longer!
In many ways, comparing grocery store bouquets to specialty floral designs is less about apples to apples and more like apples to pears—both beautiful, but offering entirely different experiences.
Do you use floral food?
No—and this is intentional.
After years of experimentation and research, we found that fresh water and a clean cut consistently outperform floral food. For best results, change the water daily or every other day and trim stems with a sharp, clean cut.
What is your flower guarantee?
We guarantee our flowers for three days from the time of delivery.
Because all flower lifespans vary naturally, we are unable to extend guarantees beyond this window.
Delivery & Pickup
Do you Deliver?
Yes. We deliver Monday–Saturday throughout Calgary and surrounding areas, as well as Edmonton and Red Deer.
What does delivery cost?
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Calgary city limits: $15
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Rush (3-hour) delivery: $35 within city limits
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Outlying areas: pricing varies by distance
Delivery fees are calculated automatically when you use the dropbox at checkout
What time will my flowers arrive?
Standard delivery occurs between 12:00 pm and 8:00 pm, with most deliveries completed by 6:00 pm. Exact delivery times cannot be guaranteed.
Rush delivery may be available for an additional fee.
Do you offer same-day delivery?
Yes. Same-day delivery cut-off times:
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Weekdays: 12:00 pm
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Saturdays: 10:00 am
If you miss the cutoff, please call us and we’ll do our best to help.
Can I pick up my flowers?
Yes. Studio pickup is free. Please check the pick up option at checkout and let us tell us know an approximate time of your arrival or contact us in advance to confirm timing.
Can I track the status of my delivery?
Yes. Once your flowers are with our trusted delivery partner, Deeleeo, you'll receive an email notification including a tracking link to monitor your order in real-time.
Payments, Returns & Changes